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  1. National SEA LIFE Centre Birmingham | Buy Tickets Online to Save
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking, what do I do?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I've booked the wrong tickets, what do I do?
  • I have booked online and been charged twice, what should I do?
  • What happens if the card holder won't be present to collect tickets?

I have booked online and been charged twice, what should I do?

Pleas complete a Contact Us form here. Please provide the reference numbers of your orders, along with any other relevant details which may support our team investigating you case further.

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Related articles

  • How can I contact you with a guest enquiry?
  • I'm unsure if my booking has been successful - what do I do?
  • I have purchased tickets for someone else/I do not have the card I paid with, how do they collect their tickets?
  • I've booked the wrong tickets, what do I do?
  • Where do I go to collect my tickets from and what do I need?
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