help centre home
Logo
back to website
  1. National SEA LIFE Centre Birmingham | Buy Tickets Online to Save
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking, what do I do?
  • What if I'm running late for my time slot?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I've booked the wrong tickets, what do I do?
  • I have booked online and been charged twice, what should I do?
  • What happens if the card holder won't be present to collect tickets?

I have booked online and been charged twice, what should I do?

Pleas complete a Contact Us form here. Please provide the reference numbers of your orders, along with any other relevant details which may support our team investigating you case further.

Buy Tickets Still need help? - Contact Us

Related articles

  • Where can I find your risk assessments?
© Merlin Entertainments 2017 Privacy Terms and Conditions