help centre home
Logo
back to website
  1. National SEA LIFE Centre Birmingham | Buy Tickets Online to Save
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Under 3s go free – how to book
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking, what do I do?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I've booked the wrong tickets, what do I do?
  • I have booked online and been charged twice, what should I do?
  • What happens if the card holder won't be present to collect tickets?

I have booked online and been charged twice, what should I do?

Pleas complete a Contact Us form here. Please provide the reference numbers of your orders, along with any other relevant details which may support our team investigating you case further.

Buy Tickets

Related articles

  • I have received an error message when making a booking, what do I do?
  • I'm unsure if my booking has been successful - what do I do?
  • I have booked my tickets online, but haven't received an e-mail confirmation, what should I do?
  • How can I contact you with a guest enquiry?
  • Is there a fee for changing the date/time of my tickets on Booking Portal?
© Merlin Entertainments 2021 Privacy Terms and Conditions