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  1. National SEA LIFE Centre Birmingham | Buy Tickets Online to Save
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Under 3s go free – how to book
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking, what do I do?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I've booked the wrong tickets, what do I do?
  • I have booked online and been charged twice, what should I do?
  • What happens if the card holder won't be present to collect tickets?

Why am I booking into a time slot?

The time you book is your time of arrival; you need to arrive during your selected time slot.

This is so that we can stagger visits throughout the day.

You are welcome to spend as long as you like in the centre.

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Related articles

  • What if I'm running late for my time slot?
  • Under 3s go free – how to book
  • How do I redeem my Kellogg's Grown Ups/Mates Go Free voucher online?
  • Does SEA LIFE Birmingham have a car park?
  • Where do I go to collect my tickets from and what do I need?
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