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  1. National SEA LIFE Centre Birmingham | Buy Tickets Online to Save
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Under 3s go free – how to book
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking, what do I do?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I've booked the wrong tickets, what do I do?
  • I have booked online and been charged twice, what should I do?
  • What happens if the card holder won't be present to collect tickets?

I have received an error message when making a booking, what do I do?

If you have received an error message when completing a booking, please do not attempt another transaction until checking your inbox to see if a successful booking was completed and a confirmation e-mail has been sent to you.

If you can confirm that no transaction or booking has been made, please ensure to clear your cache and browser history before attempting to complete the transaction again.

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Related articles

  • I have booked online and been charged twice, what should I do?
  • I'm unsure if my booking has been successful - what do I do?
  • Free carer ticket bookings
  • How can I contact you with a guest enquiry?
  • Is there a maximum number of times I can amend the date/time of my tickets on Booking Portal?
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