Booking Help
Helping with making and & changing bookings
Booking Portal
Online Booking Help
- Do I have to pay for an under 2 ticket?
- What payment cards do you accept for an online booking?
- I have received an error message when making a booking, what do I do?
- Why am I booking into a time slot?
- I'm unsure if my booking has been successful - what do I do?
- I've booked the wrong tickets, what do I do?
Tickets & Confirmations
- Does my carer ticket cover all attractions in my combination ticket?
- Where do I go to collect my tickets from and what do I need?
- I have made a booking but have not received my tickets
- I haven't received my Print@Home tickets, what should I do?
- I have purchased tickets for someone else/I do not have the card I paid with, how do they collect their tickets?