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  1. National SEA LIFE Centre Birmingham | Buy Tickets Online to Save
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Do I have to pay for an under 2 ticket?
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking, what do I do?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I've booked the wrong tickets, what do I do?
  • I have booked online and been charged twice, what should I do?
  • What happens if the card holder won't be present to collect tickets?

I'm unsure if my booking has been successful - what do I do?

Please contact us here if you are unsure whether your payment went through, and we can check to see if your booking has completed.

Please also check your bank account to see if any payment has been attempted.

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Related articles

  • I have made a booking but have not received my tickets
  • How can I contact you with a guest enquiry?
  • I haven't received my Print@Home tickets, what should I do?
  • I have received an error message when making a booking, what do I do?
  • What payment cards do you accept for an online booking?
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