Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions.
However, we understand that due to some circumstances, you may be required to change the date or time of your visit to us.
You will have access to the Booking Portal which will allow you to amend your visit date up to a maximum of 3 times (Subject to availability and terms and conditions)
For further information, please visit here.